1.Payment issue from paypal

  • PayPal needs to check payment first, usually need few minutes for payment processing to payment status updating. We will ship the item to you after the payment cleared.
  • Payment declined by PayPal: you can change another funding source or card and try again, if the decline still here then suggests you to check with local PayPal call center team. You can find the contact information through contact them.
  • Payment reviewed by PayPal: please be patient for the review and login your PayPal account to check any waiting response required. Contact with local PayPal customer service center is also a solution can help you to know more about the payment review.


2. Price differences in rands

Kindly mind that the exchange rates of dollars and rands on our websites and in your bank are different.
In a regular transaction,the website will charge your bank in dollars according to your order,and your bank completes the transaction in rands,based on the bank's exchange rate with dollars.
The prices in the website is listed according to our exchange rate rather than your bank's. Your bank may charge for the exchanging of the currencies when you pay abroad.


3. Can't find order number when pay via Paypal

The payment may be pended for some time by Paypal after deducting it from your account. Luvmehair cannot receive your transaction during this pending time. Kindly check again later to confirm if the payment goes through and your orders are successfully placed.